ADMISSIONS CONSULTANT - BH - FULLTIME

UHS•Raleigh, NC
•Onsite

About The Position

Universal Health Services (UHS) is a leading provider of hospital and healthcare services, recognized as a Fortune 500 corporation with annual revenues of $15.8 billion in 2024. Headquartered in King of Prussia, PA, UHS employs approximately 99,000 people across its subsidiaries, which operate acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance offering, a physician network, and related services throughout the U.S., Puerto Rico, and the United Kingdom. UHS is committed to providing an environment of mutual respect and equal employment opportunities for all applicants and employees, regardless of race, color, religion, age, sex, gender identity, sexual orientation, genetic information, national origin, disability status, or protected veteran status.

Requirements

  • High School diploma or equivalent.
  • At least 6 months of reception or behavioral health technician experience, preferably in a hospital or other institutional setting.
  • Current North Carolina Driver’s License.
  • Ability to perform phone/reception responsibilities.
  • Knowledge of hospital emergency codes.
  • Possess a keen eye for security breaches and possess a proactive response time to potential security / safety risks.
  • Strong customer service skills.
  • Skill in answering multi-line phone system, and take accurate messages.
  • Ability to deal with multiple interruptions.
  • Displays an understanding of the basic concepts of safe, supportive, nurturing, & therapeutic human interactions.
  • Demonstrates understanding of appropriate patient safety measures.
  • Effectively interacts with patients, peers, & families.
  • Demonstrates consistent ability to problem-solve & communicate clearly, both verbally & in writing.
  • Demonstrates regular, required attendance.

Responsibilities

  • Perform a variety of security and safety related functions while involved in the safe guarding of employees, patients, visitors, physicians and property.
  • Greet new incoming patients.
  • Patient observation.
  • Gather patient information.
  • Conduct contraband searches.
  • Assist with transferring patients and patient belongings.
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