ADMISSIONS CONSULTANT - BH - PRN

UHS•Raleigh, NC
•Onsite

About The Position

To perform a variety of security and safety related functions while involved in the safe – guarding of employees, patients, visitors, physicians and property. Services include greeting new incoming patients, patient observation, gathering patient information along with contraband searches. Assist with transferring patients and patient's belongings.

Requirements

  • High School diploma or equivalent
  • At least 6 months of reception or behavioral health technician experience, preferably in a hospital or other institutional setting
  • Current North Carolina Driver’s License
  • Ability to perform phone/reception responsibilities
  • Knowledge of hospital emergency codes
  • Possess a keen eye for security breaches and possess a proactive response time to potential security / safety risks
  • Strong customer service skills
  • Skill in answering multi-line phone system, and take accurate messages
  • Ability to deal with multiple interruptions
  • Displays an understanding of the basic concepts of safe, supportive, nurturing, & therapeutic human interactions
  • Demonstrates understanding of appropriate patient safety measures
  • Effectively interacts with patients, peers, & families
  • Demonstrates consistent ability to problem-solve & communicate clearly, both verbally & in writing
  • Demonstrates regular, required attendance

Responsibilities

  • Greeting new incoming patients
  • Patient observation
  • Gathering patient information
  • Contraband searches
  • Assisting with transferring patients and patient's belongings
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