TCI - ADMISSIONS CLERK

MOUNTAIN VIEW HOSPITAL LLC•Idaho Falls, ID
•Onsite

About The Position

Mountain View Hospital is seeking an Admissions Clerk to arrange efficient, orderly admissions for inpatients and for patients with outpatient appointments, testing, or procedures. The clerk collects and accurately enters patient information into the hospital computer system, ensures patients are aware of clinic and hospital policies and procedures, and distributes relevant information to ancillary departments. The role requires maintaining at least 95% accuracy on quarterly reports.

Requirements

  • High school diploma or GED.
  • One to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to use a hospital information system and perform basic computer functions and use software.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to speak effectively before groups of customers and/or employees.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rate ratios and percentages; and interpret bar graphs.
  • Ability to apply common sense to carry out written, oral, or diagrammed instructions and deal with problems involving several concrete variables in standardized situations.
  • Ability to work well with others.

Responsibilities

  • Pre-register patients for scheduled admissions and outpatient procedures; obtain personal information or verify information on file, including emergency contacts and insurance details.
  • Obtain signatures on Conditions of Admission and initiate the Advanced Directive process.
  • Communicate appropriately and clearly with the supervisor, nurse managers, coworkers, and physicians.
  • Receive patient payments at admission and discharge; collect and record previously arranged payments or required co-payments, and contact a supervisor if unable to collect a noted payment.
  • Maintain required department records, reports, and files.
  • Know hospital policies and be familiar with available hospital services.
  • Treat patients and families with respect and dignity and maintain confidentiality of patient records at all times.
  • Maintain good working relationships within the department and with other departments.
  • Participate in educational programs, complete annual education requirements, attend required in-service sessions, and attend other required meetings.
  • Accept and complete other duties as assigned or requested.
  • Maintain at least a 95% accuracy rate on the quarterly report card.
  • Make accurate time-clock punches in accordance with hospital policy.
  • Answer incoming facility calls professionally and promptly.
  • Maintain a professional attitude and wear clothing appropriate to the dress code.
  • Admit walk-in patients in accordance with EMTALA guidelines.
  • Comply with PCI standards and company policies and procedures for payment-card acceptance and security.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off, including vacation, holidays, and sick days
  • Medical paid time off
  • Retirement plans, including a 401(k) with up to 6% match
  • Earned quarterly bonus program
  • Education reimbursement program
  • Discounts for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital
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