Admissions Assistant -SNF Experience

PACS

5d

About The Position

The Admissions Assistant supports the Admissions Coordinator and works with interdisciplinary teams to provide a smooth, welcoming, and empathetic transition for new residents and their families. The role serves as a primary contact for prospective residents, families, hospitals, and referral sources; coordinates admissions and related documentation; and helps ensure information is accurate, complete, and handled confidentially. The position also assists with insurance and financial eligibility processes, facility tours, and marketing and outreach as needed.

The role involves frequent sitting, standing, and walking; occasional lifting of up to 25 pounds; and regular use of a computer and phone. The work environment is generally low to moderate in noise, and the ability to focus in a busy environment is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Prior experience in admissions, healthcare, or a long-term care setting is strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.
• Ability to focus in a busy environment.
• Clear communication and attention to detail.

Nice To Haves

• Prior experience in admissions, healthcare, or a long-term care setting.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed