Admissions Assistant

CommuniCare Health Services•Fayetteville, NC

9d•Onsite

About The Position

The Admissions Coordinator coordinates admissions into the center and ensures all required paperwork is completed before the day of admission. The role helps supervise the delivery of quality care while managing available resources and supporting others in managing resources. The coordinator handles inquiries and referrals, organizes admissions, census, and discharge processes, and communicates with residents, families, staff, referral sources, and review teams. The position also acts as a backup to the marketing director.

Requirements

At least 1 year of professional experience, preferably in a long-term care environment.
Prior supervisory experience and management training.
Knowledge of Medicare and Medicaid requirements and procedures, and of laws, regulations, and guidelines pertaining to long-term care.
Ability to make independent decisions when circumstances warrant.
Ability to deal tactfully with team members, staff, residents, family members, visitors, government agencies, and the general public.
Ability to plan, organize, develop, implement, and interpret programs, goals, objectives, policies, and procedures needed to provide quality care.
Willingness to seek out new methods and principles and incorporate them into existing nursing practices.
Basic computer literacy skills.

Responsibilities

Give tours of the center.
Handle daily admission calls and follow up on inquiries received after hours.
Follow up daily on referrals to check their status and respond to admission concerns from residents, families, and staff.
Complete referral tracking worksheets, take pictures for possible admissions, and maintain a waiting list.
Review fax referrals and send them to the Review Team.
Contact families and social workers when a bed becomes available and send bed availability sheets to referral sources.
Coordinate hospital and home visits.
Determine financial status, including private pay, Medicaid, and Medicare; obtain required approvals before admission; and notify the Review Team when Medicare approval is applicable.
Meet with the Director of Nursing to obtain admission approval and provide the Executive Director with information about injuries that are rejected.
Notify staff of new admissions through the AM census meeting and communication forms.
Perform all admission, census, and discharge procedures.
Maintain current knowledge of the financial aspects of nursing operations and document services accurately to support reimbursement from all payor sources.
Manage available resources while ensuring needed resources are available and quality care is delivered to residents.
Follow departmental, center, and corporate policies and procedures, objectives, quality improvement programs, and safety, environmental, and infection control standards.
Promptly report suspected resident abuse, neglect, or misappropriation to the Director of Nursing.
Participate in and provide scheduled training, educational classes, and orientation programs to maintain personal licensure, support team-member certification, and enhance quality of care.
Perform other related activities as assigned or requested.
Act as backup to the marketing director.