Admissions Assistant

River City Post AcuteCarmichael, CA

About The Position

We are now hiring an Admissions Assistant to be the newest member of our awesome team! This role is crucial in attracting suitable candidates for admission and integrating them seamlessly into the system. You will establish and maintain a constant working relationship with all potential referral sources, conduct tours and pre-admission interviews with prospective residents/responsible parties, and explain all facility services. The Admissions Assistant receives and reviews all inquiries regarding facility admissions via telephone, email, fax, and in person. They extract information from referrals and complete information sheets for team review. Additionally, they will review admissions for suitability with the Administrator, Director of Nursing, and Business Office Manager, as appropriate, for admissions decisions.

Requirements

  • 2-4 years related experience in a long-term care or a skilled nursing environment
  • Understanding of healthcare reimbursement programs
  • Must have valid driver’s license and clear DMV record, and be insurable under Company's insurance policy
  • Compassion toward residents and their families
  • Must be knowledgeable of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long-term care

Nice To Haves

  • Bachelor’s degree from accredited college with specialization in marketing, communications or equivalent
  • 1-2 years of Customer Service / Receptionist experience
  • Strong background in skilled nursing care

Responsibilities

  • Work in coordination with Business Development function to attract suitable candidates for admission and integrate them seamlessly into the system.
  • Establish and maintain a constant working relationship with all potential referral sources.
  • Conduct tours and pre-admission interviews with prospective resident/responsible party and explain all facility services.
  • Receive and review all inquiries regarding facility admissions via telephone, email, fax and in person.
  • Extract information from referral and completes information sheet for team review.
  • Review admissions for suitability with Administrator, Director of Nursing and Business Office Manager, as appropriate, for admissions decision.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Referral Bonus Program
  • Continuing Education / Training Opportunities
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