Admissions Assistant
Isaiah House Inc•Chaplin, KY
•Onsite
About The Position
This role supports clients and their families as they begin the treatment process. It helps ensure clients are screened, scheduled, and admitted smoothly while following IH policies and HIPAA requirements. The position also builds trust by answering questions, tracking bed availability, and helping remove barriers to care. There are two shift options available for this role. Please review the Additional Information section for details and indicate your preferred shift in the applicable application question.
Requirements
- High school diploma or GED required
- Ability to work in a fast-paced, dynamic environment while maintaining accuracy and professionalism
Nice To Haves
- Experience working with admissions, client intake, funding streams, insurance verification, or billing collaboration preferred
- Crisis intervention and conflict resolution skills preferred
Responsibilities
- Maintain knowledge of and follow all IH policies, procedures, and HIPAA compliance requirements.
- Track bed space and open availability throughout the day to support accurate admission planning.
- Respond to calls, referrals, and questions from potential clients, family members, and Client Care Navigators.
- Complete client applications, first contact emails, insurance or payment verification, scheduling, and intake documentation in Celerity.
- Communicate with attorneys, judges, corrections facilities, Admissions Coordinators, and team members to support client authorization and admission into treatment.
Benefits
- Medical, dental, and vision insurance
- Basic life insurance
- 401(k) Option
- Paid holidays
- PTO after 90 Days
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
