ADMISSIONS ASSISTANT/CALL CENTER SPECIALIST

UHS•Boise, ID

2d•Onsite

About The Position

Intermountain Hospital is looking for a dynamic Admissions Assistant/Call Center Specialist to assess potential patients for admission. This position receives ADMISSIONS calls and unplanned individual/ family walk-ins with compassion, empathy, a sense of service and urgency, and to insure each person receives an appropriate assessment by ADMISSIONS or referral. Thorough and accurate documentation of calls and other ADMISSIONS- related paperwork is a critical component of the job. Intermountain Hospital, located in Boise, has been providing quality psychiatric and chemical dependency services to Idaho's Treasure Valley and the western US since 1980. This 151-bed facility is located on 10 beautiful acres near the foothills of Idaho's dramatic Sawtooth Mountains. At Intermountain Hospital we are positively changing lives - lives that are affected by mental and emotional stress or chemical dependency. It is our philosophy that nobody needs to cope alone. We provide a safe and secure environment for addressing the pressing problems that can dominate those lives in our care. We provide a wide range of services and programs that offer evidence-based treatment proven to have positive outcomes for our patients. Our inpatient and outpatient services offer supportive and compassionate care through specialty programs that are tailored to meet the needs of our patients. Our mission is to provide safe, effective, and compassionate mental health and substance use treatment. One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Requirements

High School Graduate required
Prior intake, assessment, admission and crisis intervention experience with a psychiatric mental health population preferred.

Nice To Haves

Bachelor's degree in social services field preferred.

Responsibilities

Assess potential patients for admission.
Receive ADMISSIONS calls and unplanned individual/ family walk-ins with compassion, empathy, a sense of service and urgency.
Ensure each person receives an appropriate assessment by ADMISSIONS or referral.
Thorough and accurate documentation of calls and other ADMISSIONS- related paperwork.