Admissions Assistant Acute

Acadia External•Cincinnati, OH

7h•Onsite

About The Position

We are looking for an individual who possesses excellent organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment. If you are dedicated to providing exceptional service, ensuring patient safety, and contributing to a positive patient experience, we encourage you to apply.

Requirements

CPR and de-escalation/restraint certification required (training available upon hire and offered by the facility).
First aid certification may be required based on state or facility requirements.

Nice To Haves

Bachelor's degree is preferred, with a background in the social services field considered a plus.
One or more years of experience in healthcare is preferred, demonstrating familiarity with healthcare processes and procedures.

Responsibilities

Welcome and assist new patients and individuals accompanying patients, ensuring a safe and friendly environment.
Perform various clerical duties such as managing paperwork, data entry, communicating with insurance companies, and handling phone calls.
Complete necessary paperwork for patient admission, explaining forms to patients, notifying clinical lead of arrivals, and escorting patients to the appropriate location.
Ensure efficient and accurate completion of admission process, distributing paperwork to notify staff of patient arrivals or transfers.
Receive and process patient information, schedule appointments, and maintain proper documentation.
Maintain a positive, empathetic, and professional attitude towards patients and their families.
Address and resolve patient complaints promptly, with a focus on patient safety.
Prioritize patient safety and provide excellent customer service.
Create a supportive and structured environment to ensure patient well-being.
Conduct safety checks and provide supervision as required.
Document clinical information accurately in medical records and registration systems.
Assist in maintaining a safe, clean, and comfortable environment for patients, families, and staff.
Regularly interact with patients, observe behaviors, and report significant observations to admissions staff.
Take and document vital signs, height, and weight of patients.
Engage patients in activities and interactions that support treatment goals.
Assist with contraband searches and inventory belongings when necessary.
Complete and maintain required documentation.
Assist with incident follow-up and paperwork within the facility.
Provide transportation for patients or coordinate with appropriate staff members.
Recognize and prioritize patient safety above all else.