Supervises daily staff activities for an assigned area or function. Responsibilities include determining, coordinating and supervising daily staffing assignments and levels. Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions. Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols. Performs staff responsibilities as needed to fulfill required service level. Leads the handling and resolution of complex issues and complaints. Requires regular and reliable attendance. Perform other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED