Admissions and Marketing Director - Optalis Kent Crossing

Optalis•Grand Rapids, MI

2h•Onsite

About The Position

Under the supervision of the Administrator, the Admissions assumes responsibility and accountability of the facility census through admissions and re-admissions, to assist in marketing the facility, and to ensure that persons seeking information regarding admission are promptly provided with accurate and appropriate information about the facility. The Director of Admissions will oversee the Admissions assistants in the performance of their job duties.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
High school diploma or equivalent.
At least three years' related experience required.

Nice To Haves

Some local travel may be required.

Responsibilities

Work closely with the OAC to coordinate all admissions into the center.
Schedule admissions timely and appropriately and notify required team members of expected admissions and their individual needs.
Coordinate admission process to ensure room readiness, 1st Impressions and ensure necessary equipment is in place.
Green new admissions, welcome them and answer any questions.
Answer phones timely, respond to inquiries.
Conduct tours.
Coordinate timely admission contract completion.
Work to maintain a census culture within the center.
Work to maintain and exceed the census goals.
Supervise Admission Assistants as necessary.
Manager on Duty.