Admissions Advisor

Palm Beach State College•Lake Worth, TX

About The Position

The Admissions Advisor provides student admissions services, coordinates application and registration activity, delivers customer service and admissions support to other programs and areas, and supervises office staff when the Campus Registrar is absent. The role advises prospective and newly admitted students on applications, registration, and residency; assists with campus-based dual enrollment and early admissions programs, including processing and resolving issues; and facilitates college admissions information sessions. The position requires a fluctuating schedule that may include nights and weekends. The advisor counsels current and prospective students and their families on admissions guidelines and eligibility, and advises students on college matters such as selecting a major or program and understanding their educational, personal, and occupational strengths and limitations. The role analyzes standardized test results, presents college program information to community schools and organizations, provides consultation within their area of expertise, prepares reports, assists with registration paperwork and system registration, and conducts or participates in seminars, workshops, training sessions, and special orientations for Student Outreach programs. Other job-related duties may be assigned.

Requirements

  • Bachelor’s degree.
  • Two years of related experience.
  • Knowledge of Microsoft Office Professional or a similar application.
  • Attention to detail while maintaining effective time and task management.
  • Fact-finding, analysis, and problem-solving skills.
  • Ability to deliver a high level of customer service.
  • Critical-thinking and interpersonal skills.
  • Ability to interact positively with diverse populations and with students, faculty, staff, and the public at varying education levels.
  • Ability to organize and prioritize multiple competing priorities to maximize personal and team effectiveness.
  • Effective verbal and written communication with internal and external customers; ability to build relationships, manage customer expectations, and take responsibility for a high level of service.
  • Regular physical attendance is required.
  • Complete Family Educational Rights and Privacy Act (FERPA) training within 30 days of employment.
  • Some periods throughout the year require extended work hours, including nights, weekends, and college closures.

Responsibilities

  • Provide admissions counseling to current and prospective students and their families on admissions guidelines and eligibility using a variety of formats.
  • Advise students on college-related matters, including major or program selection and their educational, personal, and occupational strengths and limitations.
  • Analyze standardized test results and help faculty, staff, and the public understand their purposes and results.
  • Present information about the College’s degree and certificate programs to community schools and organizations.
  • Provide consultation and assistance on specific matters within the advisor’s area of expertise.
  • Prepare reports in response to internal and external requests.
  • Assist students with registration paperwork and registration through the system.
  • Conduct or participate in seminars, workshops, and training sessions.
  • Administer special orientations for Student Outreach programs.
  • Provide student admissions services and coordinate application and registration activity.
  • Provide customer service and admissions support services to other programs and areas.
  • Supervise office staff in the absence of the Campus Registrar.
  • Advise prospective and newly admitted students on applications, registration, and residency.
  • Assist with campus-based dual enrollment and early admissions programs, including processing and issue resolution.
  • Facilitate admissions information sessions.
  • Perform other job-related duties as assigned.

Benefits

  • Tuition fee waiver at PBSC
  • Tuition reimbursement
  • Degree recognition award
  • Educational leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Parental leave
  • Vacation leave
  • Sick leave
  • Paid holidays
  • Spring and winter breaks offering additional paid time off
  • Potential remote or hybrid opportunities
  • Wellness programs and apps related to stress management, nutrition, and meditation
  • Leadership programs
  • Professional learning workshops
  • State retirement plan options
  • Voluntary 403(b) and 457 plans
  • Public Service Loan Forgiveness institution
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