Admission Clerk I

Tarzana Treatment Centers, Inc•Willowbrook, CA

20h•Onsite

About The Position

Join a dynamic and passionate team at Tarzana Treatment Center’s Outpatient SUD program at the Martin Luther King Behavioral Health Center, a one of a kind facility that offers a “one stop shop” of behavioral healthcare for the surrounding community. The Admissions Clerk is responsible for greeting patients, verifying and entering accurate demographic and insurance information, and ensuring a smooth and efficient admission process. This role requires excellent communication skills, attention to detail, and a commitment to providing outstanding customer service to patients and staff. The Admissions Clerk serves as the first point of contact for the organization and plays a key role in creating a positive and professional impression. Competitive pay and excellent benefits.

Requirements

High School diploma or G.E.D.
At least two (2) years data entry experience preferred.
Computer skills required.

Nice To Haves

Two (2) years of college preferred.
Experience working with underserved populations helpful.

Responsibilities

Provides clerical support to assigned Tarzana Treatment Centers, Inc. (TTC) department and/or staff.
Responsible for inputting information into required data systems.
Responsible for engaging patients with best practices and customer care.
Responsible for benefit verification and reporting benefit issues to appropriate Departments.
Completes data entry in all patient portal systems related to referrals admissions and transfers.
Manages faxes, scans and uploading functions as needed.
Assists with the development of and submits accurate reports regarding activities, and data reports on patient information and or other TTC business interests as needed.
Conduct body and property searches of patients in accordance with the search policy and procedure and maintain annual certification in these procedures.
Perform UA testing of patients, in accordance with the UA testing policy and procedure, and maintain annual certification in these procedures.
Communicates with other Departments as it relates to patient admission and care.
Administers waived tests (breath alcohol tester and UA drug screen) to patients and maintains annual waived testing requirements/trainings as required.
Other duties as assigned by Supervisor, Director, and/or Administration.