Administrator - Title Management
About The Position
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Requirements
- High School Diploma or equivalent, a degree in Business Administration or relevant field preferred
- Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
- Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
- 0-2 years’ experience in administrative services, title work or related fields
- Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
- Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security
Nice To Haves
- Additional education, certifications, or experience are a plus
Responsibilities
- Promptly log all incoming titles to initiate proper workflow
- Effectively manage all workflow in title administrator workbaskets within the UVIMS system (relocation basket/title request/title problems baskets) per departmental goals
- Review titles for accuracy and salability
- Identify and document title issues in UVIMS and initiate effective and prompt resolution with appropriate person and/or vendor
- Prepare titles and ownership documents in connection with vehicles sales and/or state applications
- Use and comprehensively update Holman systems including date fields and notes to ensure title status accuracy and timelines for title problem resolutions.
- Serve as the primary person who resolves post-sale title adjustment requests – customer service
- Ensure the receipt of a salable vehicle title by executing end to end title duplicate and correction processes for past, present and future vehicle and equipment sales
- Become the primary point of contact for remarketing title related issues within your region by establish and maintain direct relationships through regular email and phone communication with DMVs, vendors, internal and external customers, buyers, sellers, auction title clerks
- Review and maintain client and remarketing channel Powers of Attorney
- Collaborates with departmental leadership and peers to ensure individual expectations are met and to support departmental goals
- Positively contributes to departmental morale
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
- Paid sick leave (for part-time and temporary employees in geographic areas with statutory paid sick leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
