Title Administrator
Lithia & Driveway•Medford, OR
•Onsite
About The Position
The DFC Title Administrator I is responsible for all aspects of missing and incoming titles, and title maintenance, as it pertains to Driveway Finance Corporation. The DFC Title Administrator I reports to the DFC Loan Services Supervisor.
Requirements
- Strong attention to detail
- Sense of urgency
- Excellent communication
- PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)
- High School graduate or equivalent, 18 years or older required.
Nice To Haves
- Previous experience in office/administration, customer service, or auto title/DMV related work preferred
Responsibilities
- Monitor funded loans and communicate with Lithia dealerships to obtain status updates on outstanding titles
- Actively proof seek lien perfection and secure vehicle titles
- Maintain positive and professional communications with customers, DMV, and dealership personnel
- Accurately log and process all incoming electronic and paper titles
- File paper titles correctly in fire safes
- Communicate title errors to dealership and coordinate correction of title
- Work with state DMVs to obtain replacements for lost or damaged titles
- Fulfill requests for title copy and assist customers in state-to-state title transfer process
- Accurately document all actions and communications pertaining to the vehicle title in loan management system
- Title audits, projects, and other duties as assigned
Benefits
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
