Administrator, Supplier Management

Toyota North America•Puerto Rico, TX

3d•Onsite

About The Position

TCPR requires an organized, detail-oriented, and innovative Supplier Management Administrator who oversees the sourcing, evaluation, selection, and onboarding of suppliers while supporting the execution and administration of contractual obligations. This role is responsible for ensuring adherence to service level expectations, quality standards, productivity targets, regulatory requirements, and compliance-related obligations. Through strong planning, customer focus, process management, and problem-solving capabilities, the incumbent ensures suppliers operate in alignment with TFS policies, procedures, governance standards, and applicable regulations. The Supplier Management Administrator supports programs designed to monitor supplier compliance, performance, and business relationships, helping ensure third-party suppliers consistently deliver services that support TCPR business strategies and objectives. Working collaboratively across functions, this role leverages sound judgment, effective stakeholder management, and attention to detail to support Service Operations initiatives and achieve servicing goals.

Requirements

Four-Year College Degree (BA or BS)
2-5 years of relevant / progressive work experience (in similar field and/or industry)
Fully bilingual and master the skill in both a written and oral way.
Good analytical, interpersonal, writing, attention to detail, problem solving, decision making, time management, research, and communications skills.
Ability to effectively work with new and changing situations, including new regulations.
Able to consolidate, compare, and decipher quantitative data quickly and accurately.
Team worker and change agent
Able to identify improvements in current TCPR methods and procedures.

Responsibilities

Develops and procures clear compliance expectations and Service Level Agreements, as well as appropriate and enforceable consequences for violating compliance related responsibilities.
Outlines and defines the Control Risk Assessment (Enterprise Compliance), which is annually collected, starting seven months after new supplier onboarding. Also, when a supplier becomes a tier 1 or 2 risk (consumer-facing risk). Standard unit of ongoing control measurement.
Reviews various controls with answers shared with the Business Owners, InfoSec, and Business Continuity: i. Company Profile ii. Regulatory / Litigation iii. Policy and Controls iv. Audits, Remediation and Certifications v. Personnel vi. Compliance/Job Specific Training vii. Process and Quality viii. Privacy ix. Subcontractors/4th Party Controls x. Financial and Insurance xi. Business Continuity xii. Information Security xiii. Information Security II (no SOC II Type 2)
Supports the day-to-day execution of operational strategies across third-party servicing relationships for suppliers.
Follows up on business unit requests for potential servicing contracts and other supplier-related agreements.
Executes supplier management routine for oversight of suppliers, which includes facilitating operational calls, quarterly business reviews, and coordinating periodic onsite visits to the supplier’s locations.
Monitors supplier compliance with the contractual terms, conditions, and requirements.
Maintains documentation regarding all management oversight activities with assigned suppliers (tracking of contract, insurance, and license cancellations deadlines).
Establishes and maintains oversight of contractual and supplemental performance metrics for assigned supplier programs.
Monitors, audits, and reconcile monthly invoices, partner expenses, and discrete financial transactions ensuing all invoices are supported, accurate, and compliant with contractual terms.
Follows up on both internal and external customers’ business requests, in a time frame consistent with customer expectations.
Oversees that deadlines are met by suppliers and business units for reports and assessments required under the program.
Establishes and sustains a constructive partnership with supplier and TCPR internal teams that align with TCPR’s business strategy
Holds suppliers accountable for incorporating compliance policies, procedures, and regulations into their day-to-day responsibilities
Maintains effective communication, execution, and monitoring of supplier adherence to the overall TFS compliance management program.
Drafts monthly update of the program on the TCPR SFC MD Narrative Report.
Prepares slides of the program updates for the monthly ERMC.
Provides feedback and support to audit reports that may impact the supplier management program.
Supports the drafting and updating of policies and procedures led by the Legal & Compliance Department.
Supports responding to policies and procedures requests by business units.
Supports other Legal & Compliance tasks, as needed.
Prepares and presents necessary refresher training for business units upon any changes or reinforcement required to maintain the program under internal policies, and legal parameters.