Administratative -Patient Care Coordinator-Therapy / Medical Nonprofit Organization

Hearing and Speech Center of Florida • Miami, FL

23d • Onsite

About The Position

The Administrator / Patient Care Coordinator is an Administrative Team member and works primarily on insurance verification and authorization, benefit explanations to patients, EHR data entry, tracking authorizations, running reports, coordinating schedules, communicating with team members and Dr. offices to ensure continuity of care, managing schedules and teams, and working directly with the Medical billing team to review billing and collections. This role also involves attending and assisting patients at the front desk as needed.

Requirements

• Knowledgeable with portals and medical front desk process for patient services related to medical management and billing processes
• Experience in a medical front desk setting, ideally a therapy practice (insurance verification, authorizations, scheduling, patient care matters)
• Understanding of EMR system (program software for scheduling, billing, etc.)
• Excellent people skills and communication with staff, clients, and doctors
• Fluent Bilingual speaker (English & Spanish)
• Exceptional organizational skills for data tracking, scheduling, and inventory
• Familiarity with commonly used office programs (Outlook, Word, Internet)

Responsibilities

• Insurance verification and authorization (private insurances and Medicaid via EQ health)
• Benefit explanations to patients and assisting them with grants and opportunities
• EHR data entry, tracking authorizations, running reports, and coordinating schedules
• Communicating with team members and Dr. offices to ensure continuity of care
• Managing schedules and teams
• Working directly with the Medical billing team to review all billing and collections
• Attending and assisting patients at the front desk as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed