Administrator-Lock Box
About The Position
The Administrator-Lock Box supports mail and revenue processing and taxpayer communications. The role involves opening mail, preparing revenue batches, folding letters, operating a postage machine, and responding to support emails. The employee must complete tasks by deadlines with little supervision and take on additional responsibilities as assigned on a weekly or daily basis. The position is based in an office setting at an individual workstation. The work environment typically has a moderate noise level and involves regular use of a telephone, computer, and office productivity equipment.
Requirements
- At least 1 year of experience in an office environment.
- At least 1 year of customer service experience.
- Proficiency in MS Word, Excel, and Outlook.
- Strong interpersonal skills and the ability to speak effectively with customers and employees.
- Ability to proofread correspondence and detect and correct errors.
- Ability to prepare routine correspondence and replies for signature with minimal guidance.
- Ability to perform basic math computations using an online or desktop calculator, or by creating calculations in spreadsheets.
- Ability to resolve routine situations satisfactorily based on a supervisor’s guidance or written or verbal instructions.
Responsibilities
- Open mail.
- Prepare revenue batches.
- Fold letters.
- Run mail through a postage machine.
- Provide support to taxpayers through email correspondence.
- Complete tasks by deadlines with little supervision.
- Take on additional responsibilities as assigned on a weekly or daily basis.
Benefits
- Competitive benefits and compensation package.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
