Administrator L1

Wipro•Redmond, WA
•Onsite

About The Position

Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging its holistic portfolio of capabilities in consulting, design, engineering, and operations, Wipro helps clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, Wipro delivers on the promise of helping its customers, colleagues, and communities thrive in an ever-changing world. This role delivers operational support for WAN, LAN, and WLAN network environments in an enterprise campus setting. It supports project deployments, technology refreshes, and network lifecycle activities. The position provides onsite and remote support for incidents, service requests, and scheduled maintenance. It also performs rack & stack, cabling, patching, and device provisioning in corporate cable rooms. The role conducts network and cable room audits, ensuring documentation accuracy and compliance with standards. It supports office relocations, refurbishments, and emergency response activities. The position identifies technical and security issues and escalates risks appropriately. It manages hardware lifecycle activities, including decommissioning and end-of-life equipment handling. The role collaborates with Wipro delivery leads, Microsoft stakeholders, and cross-functional teams to meet SLAs and operational goals. This role supports Wipro’s commitment to operational excellence and service reliability, strengthens customer trust through consistent, high-quality network support, and contributes directly to account stability, growth, and long-term client success.

Requirements

  • Network Data Admin

Responsibilities

  • Deliver operational support for WAN, LAN, and WLAN network environments in an enterprise campus setting.
  • Support project deployments, technology refreshes, and network lifecycle activities.
  • Provide onsite and remote support for incidents, service requests, and scheduled maintenance.
  • Perform rack & stack, cabling, patching, and device provisioning in corporate cable rooms.
  • Conduct network and cable room audits, ensuring documentation accuracy and compliance with standards.
  • Support office relocations, refurbishments, and emergency response activities.
  • Identify technical and security issues and escalate risks appropriately.
  • Manage hardware lifecycle activities, including decommissioning and end-of-life equipment handling.
  • Collaborate with Wipro delivery leads, Microsoft stakeholders, and cross functional teams to meet SLAs and operational goals.

Benefits

  • medical and dental benefits options
  • disability insurance
  • paid time off (inclusive of sick leave)
  • other paid and unpaid leave options
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