Administrator II

King County•Seattle, WA

10d•Hybrid

About The Position

King County Metro Transit's Rail Business and Administration Section has an exciting opportunity for an Administrator II. This position offers a hybrid work environment, and the opportunity to work with a diverse team of individuals and gain leadership experience while backfilling for Administrator IIIs. King County’s Rail Division is growing, expanding and is a terrific place to work! In addition to operating and maintaining a light rail system that will power our region’s mobility options for decades to come, we’re creating a dynamic culture where everyone is valued and able to thrive. Our strategic priorities include establishing a culture of care, ensuring the safest possible environment for employees and customers, effectively expanding operations and strengthening our partnerships with area mobility agencies like Sound Transit and City of Seattle. Successful candidates will have experience providing a broad range of administrative services such as personnel, budget, problem solving, program development and administration functions for the Rail Division and its Sections. The Administrator II, working under the supervision of the Administrator IV, will be primarily responsible for managing the annual uniform allotments and balances for Galls uniform accounts for Rail Supervisors and Rail Operators. A key project will be helping support administrative services for the Link East Base facility in Bellevue, WA and Central facility in Seattle, WA. Ideal candidates will also have skill and experience in building strong, productive working relationships with all types of internal or external customers, and the ability to continuously improve the efficiency and accuracy of business and administrative processes. About Link Light Rail King County Metro's Rail Division manages and maintains Sound Transit's Link Light Rail, a growing network spanning 60 miles and serving 38 stations across the Puget Sound region. Together with Metro's extensive fixed-route bus system and mobility services, the Link Light Rail system is the backbone of an integrated regional transit network that gives people real freedom of movement. As Puget Sound transit agencies work together to build a seamless, connected system, our light rail system plays a central role in expanding access, reducing barriers, and ensuring that everyone across our region can get where they need to go. Joining Metro's Rail Division means joining an organization that is shaping the future of public transportation in the Pacific Northwest and setting the standard for modern rail operations nationwide. This is a division that values strategic thinking, collaborative leadership, and a deep commitment to the people we serve, both our riders and our teams. Whatever your role, your work here contributes to something that matters, a light rail system that thousands of people count on every day.

Requirements

Demonstrated customer service skills, and ability to work and communicate with diverse groups of customers in person, verbally, and written ability to maintain confidentiality and use discretion when handling sensitive information.
Knowledge of account management and data collection principles, practices, procedures, and techniques.
Ability to develop, prepare, and maintain complex database reports, including charts, graphs, and tables.
Excellent organizational skills are required to work on a number of projects simultaneously and to complete projects within specified deadlines.
Demonstrated strong attention to detail.
Proven ability to multi-task and remain organized in a fast-paced environment with multiple deadlines and changing priorities.
A strong background in administrative support and demonstrated ability to effectively problem solve and use good judgement in making independent decisions.
Skilled in the use of personal computer programs including but not limited to Microsoft Word, Excel, Outlook, SharePoint, PowerPoint, MS Teams and Adobe.

Nice To Haves

Knowledge of Metro Transit policy & procedures.
Knowledge of Lean/Continuous Improvement principles.
Demonstrated skill in planning, organizing, time management, and handling competing priorities, and producing quality detailed work within tight timeframes.
Demonstrated skill in applying project and account management principles and practices.
Positive, collaborative, flexible disposition; equally adept at working independently or as part of a team.
Ability to work in a fast-paced, dynamic environment.

Responsibilities

Develop, implement and evaluate methods for monitoring existing and new administrative systems to support work activities at the unit, section, division and/or department levels.
Participate in strategic planning efforts and help develop and/or revise policies and procedures for assigned work unit.
Maintain organized, accurate, and accessible records and filing systems, including complex records, correspondence, and related documents. Filing systems include digital and physical documents.
Provide technical expertise to other internal staff on a limited basis.
Represent the work unit, division or department on internal and external committees or task forces.
Serve as liaison between the manager and internal and external groups or individuals.
Maintain and update data materials related to division functions by utilizing MS Office 365 applications and specialized database systems ( i.e. Oracle EBS, Peoplesoft, or similar such software).
Maintain an electronic tracking file system to reconcile uniform invoice receipts, payments and packing slips.
Review and interpret various labor contracts for requesting annual safety boot and tool allowances for various crafts and management positions.
Maintain confidentiality while earning trust and respect of co-workers through honesty, integrity, and professionalism in all interactions.
Oracle EBS administration
Manage partnerships with external vendors
Galls program administrator
Manage annual boot and tool allowances
Assist with special projects as needed and perform other duties as assigned.