Administrator I

King CountySeattle, WA
Hybrid

About The Position

King County Metro is seeking a self-motivated administrative professional with good judgment, an eye for accuracy, and a strong customer focus to provide support to the General Manager’s Office (GMO). This Administrator I will provide administrative support to the Director of Partnerships & Engagement and the Director of Communications & Marketing within the Chief of Staff Office in the GMO. They will work closely with leaders and staff within the GMO to execute complex and critical administrative support for the agency. This position will report to the Administrative Supervisor within the Administrative Services Section in the Finance & Administration Division. This recruitment will fill one (1) Term Limited Temporary / Special Duty Assignment expected to last until 12/31/26 and may be used to generate a pool for future Career Service, Term Limited Temporary (TLT), and Special Duty Assignment (SDA) positions that may occur in this classification in MTD. The pool would be retained for twelve months from date of posting and may be used at the discretion of the hiring authority.

Requirements

  • 2 years of experience performing administrative support work and functions in a professional setting, OR an equivalent background of education and experience necessary to perform the job duties.
  • Experience coordinating a high volume of diverse assignments and competing priorities while maintaining strong attention to detail in a sometimes­ ambiguous work environment.
  • The ability to be flexible, adaptable, and work independently to make good decisions with sound judgment, tact, and diplomacy.
  • A customer-focused mindset and can work with diverse groups of customers in person, via telephone and e-mail, while maintaining an appropriate level of confidentiality.
  • A commitment to supporting and strengthening coordination within the team.
  • Clear communication skills, both verbally and in written form.
  • Experience leveraging technology tools, including intermediate-level skills in Microsoft Excel, Outlook, PowerPoint, Visio, Word, Adobe, DocuSign, Teams, and SharePoint.

Nice To Haves

  • Experience supporting Senior leaders and/or large teams.
  • Knowledge of Metro Transit policies & procedures.
  • Knowledge of how large organizations work, including how to get things done through formal and informal channels.

Responsibilities

  • Maintain the managers' high-volume and complex calendars; proactively providing context for appointments when necessary, using sound judgement in decision-making, and assisting in tracking priorities.
  • Schedule, organize, and support various meetings and events on behalf of the managers or their staff, such as facility and technology reservations, material development, note-taking, etc.
  • Prepare, format, edit, and send formal and informal communication on behalf of and in support of the managers or workgroups.
  • Track project deadlines including coordinating with internal and external customers and researching and assembling related documentation for leadership review.
  • Be the delegated authority to independently handle many daily administrative support duties for and on behalf of the managers.
  • Maintain confidentiality and earn the trust and respect of co-workers through honesty, integrity, and professionalism in all interactions.
  • Use independent judgment to screen telephone calls, emails, meeting requests, and visitors to provide exceptional customer service.
  • Develop, implement, and ensure maintenance of section-wide processes to support various administrative programs or projects such as interagency agreements, correspondence, signature routing, onboarding and offboarding, records retention, travel and training plans, etc.
  • Provide administrative expertise and guidance on processes for staff within the Partnerships & Engagement and Communications & Marketing sections.
  • Perform other special projects and related duties as assigned.
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