Administrative Technician - Records Room

City of Richmond•Va 23219, VA

12d•Onsite

About The Position

The City of Richmond Department of Social Services is seeking a highly qualified candidate to fill the position of Administrative Technician in the Records Unit of the Administration and Finance Division. The incumbent is responsible for managing a variety of clerical and administrative tasks related to departmental records in support of the daily operations of the Division. City of Richmond Social Services employees who work in this class are considered essential personnel and will be required to work during declared emergencies and major weather events.

Requirements

High School Diploma or GED
Two years of related clerical or office support experience
Considerable knowledge in English language and grammar
Considerable knowledge of standard office equipment such as multi-line phones, computers, copiers, fax machines, scanning machines, etc.
Considerable knowledge of software such as Microsoft Office Suite (Word, Excel, Outlook, etc.)
Considerable knowledge of administrative and clerical procedures such as word processing, managing files and records, and designing forms
Demonstrated skills in entering data accurately
Demonstrated skills in maintaining confidentiality
Demonstrated skills in thinking critically to solve problems
Demonstrated skills in data entry
Demonstrated ability in following established procedures
Demonstrated ability in attention to detail
Demonstrated ability in working independently with little supervision
Demonstrated ability in time management and organization
Demonstrated ability in use of sound judgment and decision making

Nice To Haves

An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

Responsibilities

Maintaining current filing system
Setting up and organizes files
Sorting, classifying, and filing materials
Purging obsolete material
Retrieving and returning material requested from files
Retrieving and forwarding case file folders
Providing office support services to assigned area
Receiving and managing departmental telephone calls and visitors
Furnishing general information to callers and internal customers, assisting visitors with the preparation of information and/or forms, if needed
Taking and relaying messages
Receiving, opening, logging, sorting, time-stamping, and distributing mail
Preparing materials for mailing
Providing assistance to other Department of Social Services employees and supervisors
Typing correspondence and proofreading documents
Accessing Virginia Department of Social Services automated systems to obtain information
Receiving appropriate completed forms and checks for accuracy
Performing other related duties as required