Administrative Technician III

Oklahoma Human Services•Tulsa, OK

3d•$35,000 - $35,000•Onsite

About The Position

This position is a full-time in an office setting. Serves as the Navigator at reception by assisting customers with inquiries; answering general questions; entering and retrieving client information in the computer; and uploading documents timely and accurately. Demonstrate the ability to handle difficult situations with respect and courtesy. Serves as the EBT clerk. Make appropriate program referrals to community resources. Provide a high level of customer service to both internal and external, ensuring that inquiries and concerns are handled professionally and in a timely manner. Participate in individual and staff conferences. Must attend all mandatory trainings associated with the position. Writes, presents, and interprets information in a clear, concise, and organized manner. Maintain compliance with Adult and Family Services business processes, policies, and standards. Performing various backup duties as required.

Requirements

24 months of clerical office experience; or an equivalent combination of education and experience
Must possess a valid driver's license and must maintain required car insurance.

Nice To Haves

High School Diploma or equivalent.
Strong communication and organizational skills.

Responsibilities

Serves as the Navigator at reception by assisting customers with inquiries; answering general questions; entering and retrieving client information in the computer; and uploading documents timely and accurately.
Demonstrate the ability to handle difficult situations with respect and courtesy
Serves as the EBT clerk.
Make appropriate program referrals to community resources.
Provide a high level of customer service to both internal and external, ensuring that inquiries and concerns are handled professionally and in a timely manner
Participate in individual and staff conferences.
Must attend all mandatory trainings associated with the position.
Writes, presents, and interprets information in a clear, concise, and organized manner.
Maintain compliance with Adult and Family Services business processes, policies, and standards.
Performing various backup duties as required.