Administrative Support, Level 1, 2, or 3
About The Position
This role is crucial for maintaining the health of our communities, specifically supporting the WIC program. The position involves providing exceptional customer service while adhering to HIPAA standards and working with a diverse, multicultural community. Responsibilities include performing various administrative functions, cross-training in areas like triage and call center operations, and providing services to infants, toddlers, and pre-/post-natal women. The role may also involve low-risk nutritional counseling and potentially serving multiple counties within the health district, as well as responding to public health emergencies.
Requirements
- High school diploma or GED
- Ability to perform basic office functions and computer-related duties.
- Ability to lift up to 45 lbs.
- Ability to bend and reach up.
Nice To Haves
- Previous employment with any state’s Department of Public Health or a County Board of Health
- Completion of an associate degree in a related field from an accredited college or university
- WIC experience
- One or more years of experience performing complex office/administrative duties in a Medical Office setting
- Call Center experience
- Valid driver’s license required
- Ability to drive company vehicles
- Willingness to work some evenings and weekends during special events such as health fairs and responding to disasters.
- Consent to a motor vehicle record assessment (Points should be less than 10 and/or not negatively impact insurance rates for the agency).
Responsibilities
- Provides exceptional customer service and maintains HIPAA Standards
- Works with a multicultural community
- Performs a variety of administrative functions in support of the WIC program
- Cross-trained to work triage, call center, and other additional duties
- Provides services to infants, toddlers, and pre-/post-natal women
- Provides low-risk nutritional counseling to individuals or group settings
- Complies with state policy and procedures
- May be assigned to provide services in multiple counties throughout the health district.
- Responds to Public Health Emergencies
Benefits
- 13 paid holidays
- Educational Support Leave
- 3 wks. Annual Leave
- 3 wks. Sick Leave earned in first year
- A defined benefit retirement plan
- Employer-matched 401(k) plan
- Health and Flexible Benefits (Dental, Vision, Legal, Long-Term Care, Dependent Life, AD&D, Short- and Long-Term Disability, and Spending Accounts).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
