Administrative Support Technician

Calcasieu Parish Police JuryHuman Services, LA

About The Position

This is the second of five levels in the Administrative Support series. Incumbents provide routine, and some non-routine clerical support to a department or function. Responsibilities may include collecting and reviewing data; calculating non-routine payments; making travel arrangements; reviewing and reconciling travel expenses; updating and maintaining records and data; creating documents and correspondence; and performing the duties of the lower level.

Requirements

  • High School Diploma or equivalent (G.E.D.)
  • two years of customer service or office experience
  • specialized departmental knowledge or training
  • Valid Driver's License as per State law or requirement
  • Modern office procedures and equipment knowledge
  • Recordkeeping principles knowledge
  • Basic mathematical concepts knowledge
  • English language, grammar, and punctuation knowledge
  • Filing systems knowledge
  • Customer service principles knowledge
  • Computers and related software applications knowledge
  • Skill in maintaining records and files
  • Skill in performing mathematical calculations
  • Skill in applying policies and procedures
  • Skill in compiling date and preparing reports
  • Skill in providing customer service
  • Skill in using proper English, grammar, punctuation, and spelling
  • Skill in maintaining databases
  • Skill in composing, proofreading, and editing documents
  • Skill in using computers and related software applications
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Responsibilities

  • Organizes and maintains files, which includes creating and maintaining confidential department/employee files; filing documents alphabetically, numerically, or by other prescribed methods.
  • Composes a variety of standard and/or specialized correspondence, reports, documents, applications, forms, memos, and/or other applicable materials.
  • May review and reconcile travel expenses; ensures compliance with travel policies.
  • Collects and reviews data for accuracy and reasonableness.
  • Calculates, accepts, and receipts non-routine payments.
  • Interacts in a positive manner on internal and external requests.
  • Maintain detailed records of department files.
  • Assist in solving issues that may arise.
  • May complete lower level administrative duties within area of assignment.
  • Performs other duties of a similar nature or level.
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