About The Position

As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. Duties include overseeing scheduling, managing cash office operations, facilitating new-hire onboarding, supporting colleague engagement, coordinating HR-related matters and paperwork, arranging onboarding and training sessions, maintaining recognition programs, distributing reports, balancing the vault, and supporting maintenance requests. You serve as a key point of contact for store colleagues and leadership, using professionalism, discretion, and attention to detail to help maintain an organized and supportive store environment. The role also involves helping keep the office clean, organized, and prepared; reviewing team priorities; supporting colleagues and customers; and completing tasks accurately and professionally. The posting describes this as a part-time role at the Aurora Town Center. Schedules include weekend shifts, with hours dependent on business needs and colleague availability.

Requirements

  • 1–2 years of related experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to perform the listed physical tasks, including standing for at least two consecutive hours and lifting at least 25 pounds.
  • Ability to use computers, handheld equipment, and cash registers, and process register transactions.

Responsibilities

  • Maintain an organized Store Management Office and help keep it clean and prepared.
  • Handle administrative and human resources functions and coordinate internal communications.
  • Oversee scheduling and manage cash office operations.
  • Facilitate new-hire onboarding, coordinate paperwork, and support training sessions.
  • Serve as a point of contact and liaison for colleagues, store leadership, and HR-related matters.
  • Support colleague engagement and maintain store recognition programs.
  • Distribute reports, balance the vault, and support maintenance requests.
  • Communicate and collaborate with colleagues and customers, and complete assigned tasks accurately and professionally.
  • Support store operations and contribute to sales goals and individual and store results.

Benefits

  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.
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