About The Position

The Administrative Support Specialist assists the Parks & Recreation Office Manager and departmental staff with City-wide room rentals, including the City of Wildwood Community Center, Municipal Services Complex, Oxford, MLK, ball fields, and other community spaces such as the City Hall courtyard. The part-time position also provides customer service support for special events, including website and social media updates and answering phones. The role performs routine clerical and administrative work, supports facility rentals and bookings, and assists with planning and preparing City events and programs. The employee communicates rental needs or changes to the office manager or appropriate staff, conducts building walk-throughs, and follows facility rental procedures and rules. Hours are noon to 5 p.m., Monday through Friday, with occasional evenings and weekends based on department needs.

Requirements

  • High school diploma or GED equivalent.
  • One year of increasingly responsible related experience.
  • Valid Florida Driver’s License.
  • Working knowledge of computers and electronic data processing.
  • Ability to communicate effectively verbally and in writing.
  • Ability to effectively handle stressful situations.

Nice To Haves

  • Previous Parks & Recreation experience.

Responsibilities

  • Answer phones, receive the public, and provide customer service.
  • Provide administrative support to departmental staff.
  • Respond to inquiries and resolve administrative issues.
  • Compose, type, and edit correspondence, reports, memoranda, and other material, using judgment regarding content, accuracy, and completeness.
  • Create, maintain, organize, and enter information into databases and use various computer applications.
  • Maintain filing systems, control records, and indexes using moderate independent judgment as directed.
  • Assist with managing rentals and bookings of City Parks & Recreation facilities.
  • Maintain the rental schedule and communicate event needs or changes to the office manager or appropriate staff.
  • Assist in planning and preparing City events and programs.
  • Work occasional evenings and weekends based on department needs.
  • Answer questions from the public and respond to inquiries from employees, citizens, and others, referring them to appropriate persons when necessary.
  • Conduct building walk-throughs with potential renters or at patrons’ request before events.
  • Adhere to Facility Rentals Standard Operating Procedures and enforce and communicate rental rules and regulations to the public.
  • Perform other tasks as assigned.
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