Administrative Support Specialist

Child Focus • Mt Orab, OH

11d • Onsite

About The Position

Child Focus is a nonprofit agency with the mission to improve the quality of life for children, families, and adults. As a leader in early childhood and behavioral health, Child Focus creates responsive and innovative programs in collaboration with individuals, families, community agencies, and institutions. Their programs focus on improving coping mechanisms, providing support, promoting school readiness and success, and encouraging growth and self-sufficiency. The Administrative Support Specialist plays a crucial role in the front office, supporting Mental Health Therapists and Case Managers. This position requires a warm, friendly demeanor, excellent customer service skills, attention to detail, and the ability to multitask.

Requirements

• HS Diploma/ GED
• 1 year of medical office experience

Responsibilities

• Tracking clinical paperwork
• Requesting and releasing client information compliant with HIPAA regulations
• Answering a multi-line telephone system
• Entering data into an EHR
• Processing documentation for staff, including opening and closing charts
• Scanning paperwork
• Running billing information to verify Medicaid
• Keeping an audit spreadsheet of admissions and terminations
• Communicating with outside stakeholders
• Providing friendly, supportive customer service to clients and families

Benefits

• Competitive salaries
• Generous paid time off and Extended Illness benefits
• Company Car program and mileage reimbursement
• On-site childcare with employee discount
• Employee wellness benefits
• 403(b) retirement plan with generous employer match
• Flexible work schedules
• Free continuing education
• Financial support for employee's professional development

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED