Administrative Support Specialist (Healthcare Ops)

Aston CarterSan Francisco, CA
$20 - $20Onsite

About The Position

This is a 6-month contract position with potential for extension, located in San Francisco, CA. The role supports back-end finance operations for medical and pharmacy services, focusing on mailroom operations, physical mail processing, document uploads, and patient refunds. The team is long-tenured and offers a more casual environment. The position is open to cover an employee on extended personal leave, addressing delays in mail processing and patient refund checks.

Requirements

  • Minimum 1 year of administrative, clerical, mailroom, or office support experience
  • Strong organizational skills with the ability to manage and process high volumes of documents and mail
  • High attention to detail and accuracy when handling sensitive records, payments, and refund documentation
  • Ability to prioritize tasks, follow established processes, and work independently in a fast-paced environment
  • Basic computer proficiency, including Microsoft Office and document management systems
  • 5 days on site required

Nice To Haves

  • Healthcare or medical industry experience

Responsibilities

  • Sorting and tagging incoming mail, refunds, and related documents (30%)
  • Mailing claims and sending documentation to companies for payment processing (30%)
  • Miscellaneous administrative tasks, including printing refund checks (30%)
  • Mail-related projects and meetings (10%)

Benefits

  • Medical
  • dental
  • vision
  • Critical Illness
  • Accident
  • Hospital
  • 401(k) Retirement Plan
  • Life Insurance
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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