Administrative Support Specialist

Appalachian State University • Boone, NC

11d • Onsite

About The Position

The Administrative Support Specialist serves as a key operational and administrative support role for the Reich College of Education, reporting to the Associate Dean for Academic Affairs and Operations. The primary purpose of the position is to serve as the lead contact and receptionist for the college with leadership and coordination of building operations, including facilities management (AIM requests), key and access control (CS Gold), space planning and assignments (25Live), classroom scheduling, configurations, and approvals (CBAS). The role also supports college visibility and communication efforts through management of building displays and plaques and provides direction to student workers supporting the RCOE Dean’s office. In addition, the position delivers direct administrative support to the Associate Dean, ensuring efficient coordination of daily operations, responsiveness to college needs, and alignment of building and administrative services with the broader mission of the college.

Requirements

• Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
• Diplomas or degrees must be received from appropriately accredited institutions.

Nice To Haves

• Familiarity with Appalachian academic and business operations and procedures
• Knowledge and experience working with App State University systems (Banner, Degree Works, CBAS, CS Gold, 25 Live)
• Experience coordinating events and complex schedules
• Experience with inventory management and oversight
• Experience managing systems and developing procedures to support unit needs

Responsibilities

• Serve as the lead contact and receptionist for the college.
• Coordinate building operations, including facilities management (AIM requests).
• Manage key and access control (CS Gold).
• Handle space planning and assignments (25Live).
• Manage classroom scheduling, configurations, and approvals (CBAS).
• Support college visibility and communication efforts through management of building displays and plaques.
• Provide direction to student workers supporting the RCOE Dean’s office.
• Deliver direct administrative support to the Associate Dean, ensuring efficient coordination of daily operations, responsiveness to college needs, and alignment of building and administrative services with the broader mission of the college.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED