Administrative Support Specialist
About The Position
Child Focus is a nonprofit agency with the mission to join with communities in improving the quality of life for children, families and adults. Child Focus is a leader in the industries of early childhood and behavioral health by creating responsive and innovative programs in collaboration with individuals, families, community agencies and institutions. Our early care and education, prevention and treatment programs improve coping mechanisms, provide support, promote school readiness and success and encourage growth and self-sufficiency for the children, families and adults in our community. Our Administrative Support Specialist is part of the team that supports our Mental Health Therapist and Case Managers. Working in the front office is one of the most important roles in our agency. The ideal candidate will be warm, friendly, display excellent customer service skills, be detail-oriented, and be able to multi-task.
Requirements
- HS Diploma/ GED
- 1 year of medical office experience
Nice To Haves
- Warm, friendly demeanor
- Excellent customer service skills
- Detail-oriented
- Ability to multi-task
Responsibilities
- Tracking clinical paperwork
- Requesting and releasing client information compliant with HIPAA regulations
- Answering a multi-line telephone system
- Entering data into an EHR
- Processing documentation for staff which includes opening and closing charts
- Scanning paperwork
- Running billing information to verify Medicaid
- Keeping an audit spreadsheet of admissions and terminations
- Communicating with outside stakeholders
- Providing friendly, supportive customer service to our clients and families
Benefits
- Comprehensive medical, vision, dental insurance and EAP program
- Health Savings and Flex Spending account options with agency match
- Generous paid time off and Extended Illness benefits
- 403(b) retirement plan with generous employer match
- Company Car program and mileage reimbursement
- Federal Student Loan Forgiveness program eligibility and tuition reimbursement
- Paid Internships
- On-site childcare with employee discount
- Employee wellness benefits
- Flexible work schedules
- Free continuing education
- Financial support for employee's professional development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
