Administrative Support Specialist

Child Focus IncMount Orab, OH
Onsite

About The Position

Child Focus is a nonprofit agency with the mission to improve the quality of life for children, families, and adults. As an Administrative Support Specialist, you will be part of the team supporting Mental Health Therapists and Case Managers. This front office role is crucial to the agency's operations. The ideal candidate will be warm, friendly, possess excellent customer service skills, be detail-oriented, and capable of multitasking.

Requirements

  • HS Diploma/ GED
  • 1 year of medical office experience

Responsibilities

  • Tracking clinical paperwork
  • Requesting and releasing client information compliant with HIPAA regulations
  • Answering a multi-line telephone system
  • Entering data into an EHR
  • Processing documentation for staff, including opening and closing charts
  • Scanning paperwork
  • Running billing information to verify Medicaid
  • Maintaining an audit spreadsheet of admissions and terminations
  • Communicating with outside stakeholders
  • Providing friendly, supportive customer service to clients and families

Benefits

  • Competitive salaries
  • Comprehensive medical, vision, dental insurance and EAP program
  • Health Savings and Flex Spending account options with agency match
  • Generous paid time off and Extended Illness benefits
  • 403(b) retirement plan with generous employer match
  • Company Car program and mileage reimbursement
  • Federal Student Loan Forgiveness program eligibility and tuition reimbursement
  • Paid Internships
  • On-site childcare with employee discount
  • Employee wellness benefits
  • Flexible work schedules
  • Growth and Advancement Opportunities
  • Free continuing education
  • Child Focus financially supports employee’s professional development
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