Administrative Support Specialist

Auburn University • Auburn, AL

9d

About The Position

The College of Liberal Arts is hiring for a part-time Administrative Support Specialist. This position provides varied and high-level administrative and technical support to an academic-related department/unit, with significant emphasis on more complex administrative responsibilities.

Requirements

• High school diploma or GED
• 4 years of experience in administrative support services.
• When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Responsibilities

• Advises others on processes, procedures, and services; resolves policy related or procedural problems.
• Gathers information and prepares various reports and correspondence; researches and resolves issues.
• Assists front office in taking patient information, scheduling clinical appointments, verifying insurance benefits, and relaying that benefit information to the clients of the AUSHC to prepare them for cost of services.
• Performs specialized technical duties and coordinates processes.
• Verification of insurance to include precertification, requesting necessary referrals, sometimes requesting additional services/sessions, and assisting clients with the patient portal.
• Reviews and verifies documentation for completeness and compliance with policies and procedures. Verifies client information and confirms paperwork has been completed in patient portal.
• Participates and/or assists in special activities such as orientations, consultations, and events.
• Performs a variety of clerical duties, such as: typing & correspondence, filing/folders, recordkeeping/compilation/data entry, preparation/processing forms, calendars and scheduling, mail distribution and outgoing mailings, telephones and greeting, supplies/inventory, limited supervision of clerical or student work, other support duties of similar difficulty.

Benefits

• Generous benefits
• Educational opportunities
• Culture of support and work/life balance

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED