Administrative Support Specialist

UNC-Chapel Hill•Chapel Hill, NC

7d•Onsite

About The Position

The primary purpose of this position is to provide customer service and administrative support for the Department of Pathology and Laboratory Medicine. The primary duties of the Administrative Support Specialist position include: coordinating clinical on boarding, working with credentialing and the hospital units to gain access for non-employee affiliates, maintaining the department website and social media accounts, and supporting the administrative needs of assigned faculty (which includes typing correspondence and generating reports as needed to promote the individual’s relevant clinical, research and educational goals and objectives). Other duties of the position include being responsible for managing multiple incoming phone lines to the department and triaging calls as appropriate, greeting walk-ins, and referring/assisting visitors to the administrative office. This position manages the primary conference room calendar, manages department listservs, photocopies checks and invoices, maintains physical and digital directory boards, coordinates office events, manages the office supply inventory, coordinates and manages mail services for all faculty, staff and students, and posts important notices to multiple work locations across campus. This position is the primary operator and trainer for the administrative fax and copier and is responsible for scheduling maintenance as needed. This position is cross-trained to fulfill responsibilities of other administrative staff in the event of their absence.

Requirements

Customer service skills
Administrative support skills
Ability to coordinate clinical onboarding
Experience working with credentialing and hospital units
Website maintenance skills
Social media account management skills
Ability to support faculty administrative needs
Typing correspondence
Generating reports
Managing multiple phone lines
Triage calls
Greeting visitors
Managing conference room calendars
Managing listservs
Photocopying
Maintaining directory boards
Coordinating office events
Managing office supply inventory
Managing mail services
Posting notices
Operating and training on fax and copier machines
Scheduling maintenance
Cross-training ability

Responsibilities

Coordinating clinical on boarding
Working with credentialing and hospital units to gain access for non-employee affiliates
Maintaining the department website and social media accounts
Supporting the administrative needs of assigned faculty (typing correspondence, generating reports)
Managing multiple incoming phone lines and triaging calls
Greeting walk-ins and referring/assisting visitors
Managing the primary conference room calendar
Managing department listservs
Photocopying checks and invoices
Maintaining physical and digital directory boards
Coordinating office events
Managing the office supply inventory
Coordinating and managing mail services for faculty, staff, and students
Posting important notices to multiple work locations
Operating and training others on the administrative fax and copier
Scheduling maintenance for the administrative fax and copier
Fulfilling responsibilities of other administrative staff in their absence