Administrative Support Specialist

Bridgeway Community Health • Salem, OR

1d • Onsite

About The Position

Bridgeway Community Health is currently seeking a qualified Administrative Support Specialist to join their growing administrative support team. This role involves performing a variety of routine office support work and clerical tasks in partnership with professionals who provide hope and restoration to youth. The primary purpose of this role is to perform routine office support and clerical tasks according to procedures, rules, and methods that can be readily learned on the job.

Requirements

• Typically requires a high school diploma or equivalent.
• At least one year of relevant experience performing front desk receptionist or clerical work.
• Excellent interpersonal communication skills and strong computer and time management skills are required to work effectively.
• Intermediate understanding of federal and state confidentiality, record retention and HIPAA requirements.
• Must be able to pass a criminal background check.

Nice To Haves

• Spanish/English bilingual employees

Responsibilities

• Receives and transfers business calls on a multi-line phone system, provides information and answers general inquiries about BCH services and programs, and transfers calls to proper sources.
• Prepares written correspondence under confidentiality requirements to communicate with referral sources, court representatives, clients, and other community contacts.
• Greets the clients and the general public.
• Assists clients and general public with filling out paperwork and forms; directs clients to appropriate staff.
• Schedules appointments for clients with appropriate staff members; maintains office schedules and calendars.
• Checks clients in for individual and group appointments.
• Accepts client payments and provides receipts of both payment and the client encounter.
• Enters payment data into the client database.
• Operates standard office equipment (copier, fax, word processor) with minimal instruction.
• Files to existing filing systems distribute and process mail, urinalysis results, correspondence, and materials.
• Acts as a liaison for clients, personnel, and referral sources.
• Completes client enrollment process by entering new or returning client demographic, payer and program information into the client database.
• Administers and processes all petty cash transactions according to the policies and procedures set by the Finance department.
• Attends staff meetings and works as a team member to identify and implement quality of services.
• Performs other duties as assigned.

Benefits

• Paid Holidays
• Medical, Vision and Dental Coverage
• 5% employer match 401(k) Retirement Savings Plan (Pre & Post-Tax Options)
• Corporate Fitness Membership subsidy
• Employer-Sponsored Life, Accidental Death, Critical Illness, Long-Term Disability Coverage
• Generous Paid Time Off (PTO) Plan
• Health Savings Accounts
• Flexible Spending Accounts
• Internal Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED