About The Position

The Administrative Support Services Specialist provides broad administrative support using knowledge of applicable policies, procedures, laws, and regulations. Duties may include processing applications, verifying information, providing information to staff and the public, recording documents, reconciling expenses, tracking projects, preparing reports, receiving and recording payments, and making budget revisions as requested. The role supports the department by preparing and processing confidential documents, reviewing patient records, preparing meeting agendas and minutes, maintaining departmental data, and processing payment, purchase, travel, reimbursement, and training documents. The specialist prepares reports and business correspondence, researches and verifies information, assists management with budget monitoring and revisions, and maintains confidential files related to financial, payroll, personnel, or tribal matters. The role also responds to sensitive requests, explains relevant rules and policies, addresses citizen concerns, and refers inquiries when appropriate. Other similar duties may be assigned by a supervisor or director.

Requirements

  • Associate's degree plus two years of administrative support experience, or an equivalent combination of education and experience sufficient to perform the essential duties.
  • Must possess and maintain a valid Arizona Driver's License.
  • Must be proficient in Microsoft Office.
  • Must have a current Level 1 Arizona Clearance Card, Homeland Security Background Check, or Arizona Gaming License, or be able to obtain one within 90 days of hire; failure to maintain a current background clearance will result in termination.
  • Knowledge of clerical and office support practices, customer service principles, recordkeeping, basic accounting and budget modification principles, general mathematics, report preparation techniques, department operations, and applicable federal, state, and local laws, rules, and regulations.
  • Knowledge of Yaqui culture, customs, resources, and traditions, or willingness to learn.
  • Ability to maintain confidential files and records; apply and explain applicable laws, codes, regulations, policies, and procedures; use proper English, grammar, punctuation, and spelling; compile data; prepare meeting agendas and minutes; provide customer service; work independently; prepare business correspondence and records; and operate office equipment and related software.
  • Good communication and interpersonal skills for interactions with coworkers, supervisors, management, Council members, and the public; ability to exchange or convey information and receive verbal and written work instructions.

Responsibilities

  • Prepare and process confidential documents and review patient records.
  • Prepare meeting agendas and minutes and maintain departmental data and related documents.
  • Prepare and review documents and forms for payment requests, purchase requests, employee travel and reimbursement, and employee training.
  • Prepare and review reports, business correspondence, patient charts, and summaries; research and verify information for inclusion.
  • Assist management in monitoring and modifying the department budget for the assigned area; verify expenditure and revenue reports and prepare revisions as needed.
  • Maintain and update confidential files and paperwork related to accounts receivable, accounts payable, payroll, personnel issues, or tribal information.
  • Respond to sensitive requests for information and assistance; explain applicable rules, policies, and regulations; address citizen concerns and complaints; refer inquiries as appropriate.
  • Process applications, verify information, provide information to staff and the public, record documents, reconcile expenses, track projects, prepare reports, and receive and record payments as needed.
  • Perform other duties of a similar nature or level as requested by a supervisor or director.
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