Administrative Support - Coordinator

Arizona State University•Tempe, AZ

1d•Onsite

About The Position

The part-time position of Administrative Support - Coordinator in the Office of Student Rights and Responsibilities (SRR) provides thoughtful expertise to support student persistence and success. This position provides administrative support for front office operations and assists in the implementation of and communications about investigative processes and procedures. The position may manage a caseload of low-level student conduct concerns as needed, including assisting with the Residential Review Board and Greek Review Board. The position engages with students, peers, and other members of the ASU community, with the goal of maintaining an environment that encourages reasoned discourse, intellectual honesty, openness to constructive change, and respect for the rights of all.

Requirements

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Knowledge of the principles and practices pertaining to student conduct and student learning and development
Skill in problem solving and decision-making.
Skill in planning, analyzing and coordinating activities and establishing priorities
Skill in program design and development
Skill in both verbal and written communication
Skill in establishing and maintaining effective working relationships
Use computers effectively - including inputting, reviewing and retrieving information, extended periods of viewing screen, and using mouse and keyboard
Use critical thinking to make decisions and/or analyze data
Communicate effectively both orally and in writing to perform essential duties
Work collaboratively to achieve objectives

Nice To Haves

Evidence of a Master’s degree in Higher Education, Counseling, Justice Studies, Social Work, Law Enforcement or a related field
Experience with student housing and handling behavioral issues within a residential setting
Experience with clubs and organizations, including fraternities/sororities and athletics
Experience organizing, coordinating, and prioritizing a large workload within a fast-paced environment
Experience serving a student population with cultural competence and sensitivity
Demonstrated knowledge of social media and public record searches/requests
Evidence of effective verbal and written communication skills
Demonstrated knowledge of Microsoft Office applications
Experience with PeopleSoft and Maxient, or similar systems
Demonstrated knowledge of investigative techniques, student development, and holistic approaches to conflict resolution
Demonstrated knowledge of Title IX, VAWA, FERPA, Clery, and other applicable laws and regulations
Experience conducting low- to mid-level investigations including sexual misconduct
Evidence of training through ATIXA, ASCA, or comparable professional organizations
Evidence of training in FETI or other trauma-informed training

Responsibilities

Create and distribute email, correspondence, memos, letters, faxes, and forms.
Assist in the preparation of regularly scheduled reports.
Prepare and compose confidential and sensitive correspondence.
Assist with front office administrative support, including receiving and screening telephone calls and visitors.
Communicate difficult and sensitive information with relevant parties in a trauma-informed manner.
Assist investigators in monitoring the progress of ongoing cases to provide students the opportunity to consider the way in which their conduct may define and impact their college experience, personally and in relation to others.
Ensure students understand their rights and responsibilities and apply appropriate administrative actions and/or educational interventions.
Assist investigators in maintaining detailed letters and records, including the creation of comprehensive written investigative reports.
Manage highly sensitive and/or confidential information.
Perform other duties or projects, as assigned.