Administrative Support Coordinator

Pride Mobility Products Corporation•Duryea, PA

2d•Onsite

About The Position

Provide analytical and operational support for demo asset lifecycle management, pricing administration, inventory controls, reporting, and policy compliance. This role collaborates across departments to maintain accurate demo asset records and approved pricing, while also serving as a trained backup to the Pricing Administrator.

Requirements

Must be a team player, professional, detail-oriented, and honest.
Ability to multi-task, problem-solve, adhere to tight deadlines, and prioritize in a fast-paced working environment.
Ability to manage confidential pricing information with accuracy and discretion.
Ability to identify discrepancies across multiple data sources.
Relentless drive to achieve advancement and continuous improvement.
Strong emotional intelligence and collaboration.
Intermediate working knowledge of Microsoft Office Word and Excel.
Excellent web, database and system navigation skills.
Excellent verbal and written communication skills.
At least 5 years of experience in a professional office or sales environment.
High School Diploma or GED.
Must be legally authorized to work in the United States without sponsorship now, or in the future.

Nice To Haves

Advanced Microsoft Excel skills, including lookups, pivot tables, data validation, and data reconciliation preferred.
At least 7 years of experience in a fast-paced business, professional office, and/or sales environment dealing with multiple departments preferred.
At least 1 year in a professional role using ERP, CRM, pricing, or inventory management systems preferred.

Responsibilities

Maintain Sample/Demo Account balances within established guidelines by coordinating equipment transfers, pricing, inventory rotation schedules, bill-offs, and issue resolution with Field Sales Representatives and management.
Prepare monthly management reports, administer and analyze Sample/Demo Account audits, and support annual inventory and budget goals.
Coordinate aging demo inventory cleanup efforts with Sales leadership to support year-end budget objectives.
Coordinate the resale of returned Quantum equipment by working with Field and Corporate Sales teams to develop strategies for selling returned and aging inventory.
Manage demo equipment donation requests and approvals.
Train Field Sales personnel on Sample/Demo Account policies, procedures, and expectations.
Administer the Demo App by approving access, maintaining user profiles, and coordinating training as needed.
Coordinate the assignment and auditing of tracking devices deployed on Sample/Demo equipment.
Develop and maintain dashboards and management reports measuring tracking-device deployment, sales revenue compared with demo equipment deployment, equipment utilization and aging, and demo management by sales representative and region.
Identify demo inventory trends, exceptions, aging equipment, and other areas requiring Sales Management attention.
Provide primary operational support and serve as a trained backup to the Pricing Administrator during absences and periods of increased workload.
Coordinate account setup for Mega, Pride, and Quantum accounts under the direction of the Pricing Administrator.
Independently process routine account-specific pricing setups, updates, and approved pricing change requests.
Coordinate and implement approved pricing changes for Pride and Quantum products, components, and accessories.
Support product and accessory launches through pricing system setup, validation, reporting, and documentation.
Conduct periodic pricing audits across applicable systems, order forms, price lists, and sales materials.
Research pricing discrepancies and coordinate corrections with Pricing, Product Management, Sales, IT, and other appropriate teams.
Maintain pricing documentation, audit records, approval documentation, and implementation tracking.
Assist with special pricing projects, account analysis, reporting, and other responsibilities necessary to provide effective backup coverage.
Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management.
Complete the Annual CTPAT Security Training.
Focus on continuous improvement, and consistently demonstrate good business judgment.
Work effectively with all Pride departments to exceed internal and external expectations.
Assist with organization and cleaning of work area, keeping aisles and walkways clear at all times.
Pride retains the discretion to modify duties and/or assign other duties as necessary.