Administrative Support Coordinator

Baldwin Wallace University • Berea, OH

4d • Onsite

About The Position

Under the supervision of the Chair of the Department of Nursing, the Part-Time Nursing Administrative Support Coordinator provides administrative and operational support for nursing program activities related to student onboarding, clinical compliance tracking, communication, records management, and departmental operations. This position works with students, faculty, and external partners and supports the efficient functioning of the nursing program through coordination of essential administrative processes.

Requirements

• Administrative support experience in higher education, healthcare, or a related field
• Perform duties in an atmosphere of team-like cooperation.
• Strong organizational, communication, and interpersonal skills.
• Ability to maintain confidentiality of student and departmental information.
• Excellent attention to detail with the ability to establish priorities, manage time, and attain goals.
• Proficiency in Microsoft Office applications and database systems
• Associate's degree with 2+ years of administrative support experience, or equivalent experience
• Proficiency in Microsoft Office applications with a strong aptitude for learning departmental and tracking software
• Ability to strictly maintain confidentiality of student and department records in alignment with privacy standards (e.g., FERPA)
• Strong organizational skills and attention to detail required to process, track, and flag data errors across multi-reporting workflows
• Excellent interpersonal skills to effectively greet visitors, handle routine inquiries, and work cooperatively in a team environment

Nice To Haves

• Previous experience in an academic setting
• Previous experience with educational software programs
• Data management skills
• Public relations skills and/or knowledge
• Knowledge of medical terminology

Responsibilities

• Provides administrative support to the Department of Nursing Chair, Director of Clinical Education and administrative Assistant in the areas of recruitment, admissions, onboarding, clinical, progression, and graduation of students in the BSN program.
• Prepare and distribute correspondence, reports, meeting materials, and communications.
• Maintain student records and departmental files in accordance with university policies.
• Respond to inquiries from students, faculty, staff, and external stakeholders.
• Assist with scheduling meetings, events, and departmental activities.
• Respond to phone calls, visitors, mail, and deliveries coming to the department.
• Coordinate textbook orders and office supply requests.
• Maintain departmental calendars and communication systems.
• Maintain functional knowledge and skills related to computer systems and programs needed to conduct office affairs.
• Perform other duties as assigned by the Department Chair, Administrative Coordinator and faculty.
• Assist with student onboarding processes and maintain student files.
• Assist with tracking and monitoring student compliance requirements, including health records, CPR certifications, background checks, and other clinical onboarding requirements.
• Assist with graduation-related administrative processes and completion documentation.
• Support orientation and transition activities for incoming nursing cohorts.
• Assist with the collection and organization of clinical placement data.
• Collect and audit required paperwork and communicate with appropriate students and faculty for resolution.
• Support communication with clinical agencies regarding routine scheduling updates.
• Monitor and maintain records related to clinical attendance and required documentation.
• Assist with ordering laboratory supplies and equipment.
• Assist Lab faculty with student compliance.
• Coordinate prospective student visits, information sessions, and interview schedules.
• Prepare admissions-related materials for faculty review.
• Assist with maintaining accurate information on nursing program webpages and recruitment materials.

Benefits

• Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions of this position.
• Baldwin Wallace University is an EEO employer and educator.
• We provide reasonable accommodations to applicants and employees in accordance with applicable federal, state, and local laws.
• At BW, we support and encourage diversity in a variety of forms.
• We value and appreciate inclusive excellence in the classroom, within extracurricular activities and as we engage our community partners.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree