Administrative Support Assistant

California State University, Northridge•Northridge, CA

7d•Hybrid

About The Position

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. The Administrative Support Assistant provides administrative support for the Student Services Center/EOP Satellite by coordinating office operations, assisting students and visitors, maintaining departmental records and financial documentation, scheduling appointments and events, and supporting projects, workshops, and student success initiatives. Serves as the receptionist and first point of contact for students, faculty, staff, and visitors. Assesses student needs; schedules advising appointments and workshops through EAB; and makes referrals to appropriate campus resources. Assists in coordinating the daily operations of the Student Services Center/EOP Satellite. Initiates and processes service requests, travel requests, reimbursements, student assistant payroll, and personnel-related documents. Reserves rooms and coordinates administrative logistics for workshops, meetings, and special events.

Requirements

Equivalent to three (3) years of full-time, general office clerical work that has provided the applicant with the knowledge and abilities listed.
Demonstrates exceptional customer service and interpersonal communication skills.
Organizes multiple priorities while maintaining accuracy and attention to detail.
Communicates effectively both verbally and in writing with diverse audiences.
Maintains confidential records and exercises sound judgment and discretion.
Uses Microsoft Office applications, database systems, and administrative software effectively.
Collaborates effectively while working independently to support departmental operations.
Applicants must be authorized to work for any employer in the United States.

Nice To Haves

Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience on a year for year basis.

Responsibilities

Provides administrative support for the Student Services Center/EOP Satellite by coordinating office operations, assisting students and visitors, maintaining departmental records and financial documentation, scheduling appointments and events, and supporting projects, workshops, and student success initiatives.
Serves as the receptionist and first point of contact for students, faculty, staff, and visitors.
Assesses student needs; schedules advising appointments and workshops through EAB; and makes referrals to appropriate campus resources.
Assists in coordinating the daily operations of the Student Services Center/EOP Satellite.
Initiates and processes service requests, travel requests, reimbursements, student assistant payroll, and personnel-related documents.
Reserves rooms and coordinates administrative logistics for workshops, meetings, and special events.
Performs other duties as assigned.