Administrative Support Assistant 1

State of Iowa•Vinton - 52349 - Benton County, IA

7d•Onsite

About The Position

The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determination is seeking an Administrative Support Assistant 1 to join our team! This role provides essential clerical and customer service support in our Benton County office. The position is perfect for someone who keeps things running smoothly, enjoys working with others, and making a difference in their community. This is an in-office position.

Requirements

Strong organizational skills and attention to detail.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Excellent communication and customer service skills.
Proficiency with Microsoft Word, Excel, Outlook, and navigating Windows.
Dependable attendance and commitment to confidentiality.
Occasional travel to assist other offices.
No specific education or work experience required.
Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.

Nice To Haves

List any additional languages you speak in your application.

Responsibilities

Handle important documents: scanning, indexing, uploading, and distributing mail and correspondence.
Provide friendly, professional assistance to customers and staff—both in person and over the phone.
Enter and update information in a variety of computer systems.
Stay informed on policies and procedures through training and meetings.
Support team members as a backup when needed.