Administrative Supervisor - Nursing Administration (PRN - Rotating) - Jefferson Center City

Thomas Jefferson University•Philadelphia, PA

19d•Onsite

About The Position

The Administrative Supervisor serves as the hospital’s operational oversight leader across all shifts, supporting patient- and family-centered care that respects patients’ individual, physiological, emotional, social, and cultural needs. The role facilitates patient movement and flow, workforce staffing, medical and facilities emergency management, and clinical coordination and collaboration across departments. The supervisor plans, leads, and coordinates quality care and service from a hospital-wide perspective and serves as a liaison to departments without onsite leadership during non-business hours. In collaboration with administrative directors and managers, the position provides leadership, consultation, and collaboration in a dynamic, multidisciplinary environment. The role provides operational leadership across organizational units and supports clinical excellence, safe care, workforce security, patient experience, colleague engagement, and compliance with professional, regulatory, hospital, and departmental standards. It collaborates with nursing leadership and resource-management staffing coordinators, oversees staffing deployment and scheduling activities, serves as a clinical resource, and supports education and professional development for the administrative nursing leadership team. The position also coordinates supervisors across three campuses. This is a PRN, rotating-shift position with Thomas Jefferson University Hospitals, Inc., based at 111 S 11th Street, Philadelphia, Pennsylvania. Physical demands include lifting and carrying 40–50 pounds, frequent to continuous standing and walking, and role-specific patient-care activities such as kneeling, bending, squatting, and performing CPR.

Requirements

Bachelor’s degree in Nursing.
Three years of nursing experience; critical care or emergency-room experience preferred.
Knowledge of patient- and family-centered practice and the ability to convey respect and collaborate with patients, families, and designated care partners.
Cultural awareness and the ability to connect effectively and convey respect to people with diverse backgrounds.
Effective communication skills, including the ability to transmit, receive, and accurately interpret information and use partnership-oriented language with patients and families.
Ability to promote interdisciplinary collaboration.
Basic computer skills.
Basic Life Support (BLS) certification from the American Heart Association.
Active Pennsylvania Registered Nurse (RN) license.
Ability to lift and carry 40–50 pounds.
Ability to meet physical demands including frequent to continuous standing and walking; role-specific patient-care activities may include kneeling, bending, squatting, and performing CPR.

Nice To Haves

Master’s degree.
One year of demonstrated leadership and management experience.
Advanced Cardiovascular Life Support (ACLS) certification from the American Heart Association.
Critical-care or emergency-room nursing experience.

Responsibilities

Interact with coworkers, visitors, and other staff consistent with Jefferson’s values.
Recognize patients and their families or designated care partners, and provide safe, compassionate, coordinated care that respects personal preferences, priorities, needs, and cultural beliefs and values.
Maintain a positive attitude and image with patients, visitors, coworkers, and the community.
Communicate with and support the interprofessional team, patients, families, and designated care partners.
Serve as a communication liaison for external callers, providing directions or resources to facilitate resolution.
Practice within Jefferson Health’s established policies and procedures.
Lead and direct operational activities across the organization, departments, units, and interdepartmental functions, including coordinating patient movement and flow to the appropriate level of care in collaboration with unit leadership.
Support department leaders in clinical excellence and safe patient-care delivery, including compliance with professional and regulatory requirements and hospital and departmental standards.
Enforce strategies that sustain a patient-centric culture and communicate patient-experience feedback to staff.
Partner with the Nursing Leadership Team on initiatives to improve colleague experience, patient experience, and clinical excellence.
Partner with security services and administrative leaders to enforce workforce-safety and environment-of-care strategies for staff, patients, and families.
Collaborate with resource-management staffing coordinators to ensure optimal workforce deployment and review staffing deployment decisions.
Balance schedules after self-scheduling is complete, manage vacation requests, ensure holiday requirements are met and fairly distributed, respond to last-minute changes caused by call-offs or surges, and reconcile MyTime and MySchedule before director payroll sign-off.
Serve as a clinical resource on policies and procedures, patient-care standards, performance-improvement matters, and risk-management issues.
Communicate orally with nursing staff and other health professionals accurately and appropriately.
Support a culture in which staff feel appreciated, included, and valued; facilitate Department of Nursing and hospital goals and objectives; and coach and support leaders and staff in continual improvement.
Lead education and professional development for the administrative nursing leadership team, including tracking mandatory education, identifying development opportunities, maintaining current licenses and certifications, and communicating operational changes and other time-sensitive information.
Coordinate and integrate supervisors across all three campuses.
Promote diversity and respect coworkers, patients, and families regardless of race, gender, sexual orientation, ethnicity, religious belief, age, or disability.

Benefits

Medical insurance, including prescription coverage.
Supplemental insurance.
Dental insurance.
Vision insurance.
Life and AD&D insurance.
Short- and long-term disability coverage.
Flexible spending accounts.
Retirement plans.
Tuition assistance.
Voluntary benefits, including access to group insurance rates and discounts.
Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service.
Access to medical insurance, including prescription coverage, for all colleagues, including per-diem colleagues and those working less than part-time.