Administrative Supervisor - Cardiology Clinic
About The Position
The Administrative Supervisor supports the Cardiology Clinic’s daily operations, staffing coordination, patient experience, and practice efficiency. The role works closely with clinic leadership, providers, and teammates across departments and supervises clinical support staff while handling administrative and office-management functions. The primary work location is the Park Ridge Cardiology Clinic at 1875 Dempster Street. Occasional travel to other sites in the northwest suburbs is required for meetings and related needs. The position is generally scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m., but operational needs may require early morning, evening, or weekend support. Some providers see patients as early as 7:00 a.m. or as late as 6:00 p.m.; imaging appointments are held on rotating Saturdays. The Medical Group closes on six major holidays and may operate with minimal staffing on days such as Christmas Eve. This is a full-time leadership position. The posting also states that the supervisor must be able to respond to urgent consultation needs 24 hours a day, seven days a week, and provide evening and weekend coverage as necessary.
Requirements
- Associate degree in business administration, healthcare administration, or a related field and 2–4 years of healthcare billing experience; alternatively, 4–6 years of healthcare billing experience and 3–5 years of supervisory experience.
- Ability to work flexibly in a fast-paced environment with established time constraints and difficult situations.
- Ability to work under time constraints and stressful situations.
- Ability to travel to other Advocate sites and external facilities for meetings.
- Ability to respond to urgent consultation needs 24 hours a day, seven days a week.
- Commitment to patient-focused care and positive, effective leadership in a changing work environment.
- Expertise in de-escalating difficult patients and ability to train and model de-escalation strategies for physicians, therapists, trainees, and support staff.
- Familiarity with the roles and functioning of providers in child and family mental health and substance abuse treatment networks.
Responsibilities
- Supervise clinical support staff.
- Manage administrative operations and office functions.
- Provide EMR training.
- Administer the EMR and billing system in collaboration with the System Administrator and management.
- Handle payroll.
- Serve as Safety Steward.
- Perform human resources administration.
- Manage clinicians’ licenses, paneling, and malpractice insurance.
- Maintain records.
- Support daily operations, staffing coordination, patient experience, and practice efficiency.
- Provide evening and weekend coverage as necessary and respond to urgent consultation needs.
Benefits
- Paid time off programs.
- Medical, dental, vision, life, and short- and long-term disability benefits.
- Flexible spending accounts for eligible healthcare and dependent-care expenses.
- Adoption assistance and paid parental leave.
- Defined contribution retirement plans with employer match and other financial wellness programs.
- Educational assistance program.
- Premium pay, such as shift and on-call pay, based on teammate job.
- Incentive pay for select positions.
- Opportunity for annual performance-based increases.
- Career development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
