Administrative Supervisor

Meneses Law PLLC•Houston, TX

20h•$0 - $52,000•Hybrid

About The Position

Meneses Law is seeking a highly organized and proactive Administrative Supervisor to join our dynamic firm. As the Administrative Supervisor you will play a crucial role in supporting the efficient operations of our office and ensuring seamless administrative processes. Reporting directly to the Operations Director, you will lead a team in the administrative department, fostering a collaborative and productive work environment.

Requirements

Strong leadership and interpersonal skills.
Excellent verbal and written communication skills.
Excellent organizational skills, time management skills, and attention to detail.
Proficient with technology and ability to learn our software systems.
Strong analytical and problem-solving skills.
Ability to prioritize tasks.
Ability to act with integrity, professionalism, and confidentiality.
Ability to thrive in a fast-paced, collaborative environment.
Understanding and adhering to KPI’s and metrics.
Able to type 45 WPM or more.

Responsibilities

Supervise and mentor a team of administrators, providing guidance and support to ensure optimal performance.
Hold team members accountable for meeting individual and department goals.
Ensure the administrative team is in full compliance with standard operating procedures (SOPs) and workflow expectations.
Help create and revise SOPs as needed to support evolving business needs and improve team efficiency.
Oversee the organization and maintenance of office files, records, and documents.
Act as a liaison between the administrative team and other departments, fostering clear communication and cooperation.
Handle incoming calls and other communications in Spanish and English.
Manage filing systems, including e-filing, paper filing, and scanning.
Record information as needed by following organizational instructions.
Update paperwork, maintain documents, and perform word processing tasks.
Help organize and maintain office shared areas.
Perform general office clerk duties and errands such as filing, typing, scanning, printing, following instructions, and meeting task deadlines.
Aid with client reception as needed, including greeting clients, providing directions, scheduling, and answering/calling clients.
Collaborate with the operations team to implement process improvements and streamline workflow as required.
Perform any other tasks or functions deemed necessary to the daily operations of the employer.