Administrative Staff Specialist - Department of Surgery
About The Position
The Administrative Staff Specialist performs administrative/secretarial functions for the Department of Surgery. This role assists with budget planning, monitors expenditures, processes accounts receivable, and resolves discrepancies with vendors. The specialist maintains personnel files in accordance with JCAHO expectations, orders supplies/equipment, and reports hazards. Key responsibilities include scheduling appointments, registering patients, resolving patient disputes, and answering telephones. The position also involves verifying insurance, obtaining referrals and authorizations, and staying updated on insurance policies and changes, as well as Hospital and HR policies. The Administrative Staff Specialist arranges for the repair and maintenance of office equipment, monitors staff attendance and time, and provides assistance to staff. This role facilitates and coordinates the day-to-day administrative activities of the department, supporting fiscal and time management objectives through effective interactions with the health care team and other support staff. The position serves all age-specific groups and requires the ability to work in a fast-paced environment, proactively resolve problems with minimal supervision, provide new faculty member orientation, manage multiple physician calendars and appointments, and coordinate business travel arrangements.
Requirements
- Minimum of four (4) years of previous secretarial/administrative work experience in an office setting
- Previous experience with Microsoft Office applications and e-mail/calendaring
- High School Diploma or equivalent
- Ability to work in a fast pace environment
- Ability to proactively resolve problems with minimal supervision
- Ability to handle multiple priorities
- Ability to adapt to frequent change
- Lifting less than 20 lbs.
- Lifting 20-50 lbs.
- Prolonged standing
- Strong recall
- Reasoning
- Problem solving
- Hearing
- Speak clearly
- Reading
- Logical thinking
Nice To Haves
- Five (5) years of previous secretarial/administrative work experience in an office setting
- Previous experience in an academic health care setting
- Associate Degree in Business, Accounting or related field from an accredited program
Responsibilities
- Assisting with budget planning
- Monitoring expenditures
- Processing accounts receivable
- Resolving discrepancies with vendors
- Keeping personnel files in accordance with JCAHO expectations
- Ordering supplies/equipment
- Reporting hazards to the appropriate department
- Scheduling appointments
- Registering patients
- Resolving patient disputes
- Answering the telephone
- Verifying insurance, including obtaining referrals and authorization
- Staying abreast of insurance policies and changes
- Keeping abreast of Hospital and HR policies
- Arranging for the repair and maintenance of office equipment
- Monitoring staff attendance and time
- Assisting staff as needed
- Facilitating and coordinating the day-to-day administrative activities of the department
- Coordinating recruitment activities and scheduling of interviews with applicants
- Providing new faculty member orientation
- Managing multiple physician calendars and appointments
- Coordinating business travel arrangements as assigned for new recruits and current departmental faculty members
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
