Administrative Specialist

VitalCaring Group•Dallas, TX

About The Position

At VitalCaring, the Administrative Specialist provides clerical and administrative support to the branch in alignment with the organization’s values of being trustworthy, capable, compassionate, proactive, and called. The role supports branch operations, communication, document handling, vendor coordination, equipment and computer needs, and customer service. It also helps promote the agency’s mission and maintain effective, confidential communication with patients, families, team members, healthcare professionals, physicians, and community agencies.

Requirements

  • One year of general office experience; home health or healthcare experience is preferred.
  • High school graduate and at least 18 years of age.
  • Reliable transportation.

Nice To Haves

  • Experience in home health or healthcare.

Responsibilities

  • Assist with communications, including managing the phone system, generating memos, managing documents, and disseminating appropriate messages.
  • Serve as the primary contact for obtaining supplies from vendors, including biohazard waste services, shredding, record storage, office supplies, and printed materials, as directed.
  • Process incoming and outgoing mail, including vendor invoices.
  • Perform monthly company car inspections, as assigned.
  • Update the emergency preparedness notebook promptly for access by on-call staff members, as directed.
  • Provide excellent customer service with a can-do, willing attitude.
  • Provide equipment and computer support, as well as data entry, as needed.
  • Assist with uploading documents into the electronic medical record, as directed by the branch director.
  • Assist with order follow-up, as directed by the branch director.
  • Promote the agency philosophy and mission by presenting a positive image to patients and families, physicians, and community agencies.
  • Communicate effectively with patients and families, team members, and other healthcare professionals while maintaining confidentiality.
  • Interact with team members in a positive and professional manner.
  • Maintain contact and communication with other agency personnel.
  • Participate in agency-sponsored in-service training.
  • Participate in personal and professional growth and development.
  • Perform other duties as assigned.
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