Administrative Specialist

Maricopa County • Phoenix, AZ

3d • $20 - $31 • Hybrid

About The Position

This position is the first point of contact for all public records requesters – by telephone, mail, email, kiosk, and in-person. As the Administrative Specialist, you will be responsible for logging requests in the tracking system, conducting related research, and communicating with requesters as needed to clarify and finalize requests. The Administrative Specialist will have the opportunity to interact with all members of the office, including the Executive staff, attorneys, detectives, and administrative staff, to confirm requests, seek assistance with records, and identify non-traditional records. You will work on public records assignments using considerable independent judgment, critical thinking skills, and a high level of attention to detail. Join a team with a purpose – apply today!

Requirements

• Two years of experience performing office, administrative, and clerical duties
• High school diploma or GED
• Must possess or have the ability to obtain a valid Arizona driver’s license by the time of hire.
• The Maricopa County Attorney’s Office requires a thorough background check of all successful applicants and is authorized to test prospective employees for the presence of illegally accessed drugs. Drug testing is conducted once an offer has been extended and before placement.

Nice To Haves

• Specialized clerical experience in a law office, judicial, or law enforcement environment

Responsibilities

• Provide specialized administrative support to the Custodian of Records, attorneys, paralegals, administrative staff, and public records team members to assist in the processing of public records requests
• Provide customer service by answering multi-line telephones, responding to general information questions, directing or screening calls, and taking accurate messages
• Identifies case files and specific prosecution records for requests.
• Prepare and process specialized paperwork as directed
• Utilize the case management database and public records database to log, look up, and retrieve case information
• Utilize a computer to enter and/or retrieve data into a submittal tracking or time tracking database designed for the office, assigned bureau, or division
• Assist with special projects; photocopies discovery, records packets, and retrieves/returns closed files to the long-term storage area
• Receive, greet, and accept requests from the public as they visit the office in person to submit their requests
• Perform redaction work on print and audio-visual records
• Some positions may require the use of skills to provide English/Spanish translation

Benefits

• Tuition reimbursement
• Exceptional work-life balance, with hybrid and alternative work schedule options
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center
• Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED