Administrative Specialist - Residential Housing Services

Talbert HouseCincinnati, OH
$17 - $19Onsite

About The Position

Performs a range of technical, administrative and clerical duties in support of program operations.

Requirements

  • High School Diploma or GED Equivalent.
  • Minimum 1 year experience in administrative support role
  • Excellent written and verbal communication skills
  • Strong customer service skills
  • Intermediate computer skills and proficient in Microsoft Office
  • Adhere to acceptable professional/clinical boundaries and confidentiality
  • Intermediate administrative clerical skills (e.g. general office duties, reception and record keeping)
  • Learning contract specifications
  • Excellent English and grammar composition
  • General organizational and analytical skills
  • Ability to multi-task
  • Highly self-motivated and able to work proactively both independently and as a team

Responsibilities

  • Provides support and handles administrative tasks for department including but not limited to: Check -ins for persons served, Answering and directing calls, Scheduling follow-up appointments, Monitoring lobby area, Scanning and filing documents, Assisting with client registration and data entry as needed
  • Collect client payment at time of check in if required
  • Perform internal audits periodically to maintain proper CQI measures
  • Monitors, prepares, and completes intermediate reports in a timely manner to meet reporting requirements
  • Ensures quality customer service by providing a positive experience for staff, clients, and
  • Other Duties as Assigned
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