About The Position

In addition to the following, other related duties are performed as required. Directly assists the Deputy Director with management and control activities to include monitoring caseloads and implementing auditing procedures. In the absence of the Deputy Director, assume responsibility for assigned administrative functions designated to be performed in their absence. May be assigned to conduct independent research and prepare reports, publications, or presentations. Responds to citizen questions/concerns, performs additional non-routine administrative tasks, and assists in preparation and dissemination of information through various sources to Agency staff. Answers telephone calls; prepares and maintains and/or oversees the preparation and maintenance of records, reports, correspondence related to agency activities and operations.

Requirements

  • Experience in administrative functions.
  • Ability to monitor caseloads.
  • Experience with auditing procedures.
  • Research and report preparation skills.
  • Communication skills for responding to citizen inquiries.
  • Proficiency in preparing and maintaining records and correspondence.

Responsibilities

  • Assist the Deputy Director with management and control activities, including monitoring caseloads and implementing auditing procedures.
  • Assume responsibility for assigned administrative functions in the absence of the Deputy Director.
  • Conduct independent research and prepare reports, publications, or presentations.
  • Respond to citizen questions and concerns.
  • Perform non-routine administrative tasks.
  • Assist in the preparation and dissemination of information to Agency staff.
  • Answer telephone calls.
  • Prepare and maintain, or oversee the preparation and maintenance of, records, reports, and correspondence related to agency activities and operations.
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