Family Services Specialist

Community Action Partnership of San Luis Obispo•BAKERSFIELD, CA

About The Position

The Family Services Specialist, under the supervision of the Area Manager/Center Supervisor and in collaboration with the Family Child Care Coordinator, is responsible for recruiting children, verifying eligibility, conducting parent orientations, referring parents to community resources and local social services agencies, and updating children’s health records. This role involves maintaining child/family files and reference records, and engaging in mutually respectful, positive, goal-oriented partnerships with families to promote positive child and family outcomes. The specialist works closely with Content experts and Area Managers/Center Supervisors to ensure timelines are met and supports CAPSLO’s mission and vision by creating inclusive and equitable environments for all eligible families to participate in the program. Fluency in two or more languages, including one that supports the needs of the program and community, is required. After application submission, unofficial transcripts/credentials/certifications should be emailed to [email protected].

Requirements

Must be fluent in two or more languages, including one that supports the needs of the program and community.
Level I: Has a credential or certification in Social Work, Human Services, Family Services, Counseling, or related field.
Level II: Has an AA/AS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field + 1 year of client casework experience.
Level III: Has a BA/BS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field + 1 year of client casework experience.
Depending on the department assigned, a valid California driver’s license, a current DMV driving record, and proof of insurance may be required.

Nice To Haves

Bachelor’s Degree is preferred for Level II and III.

Responsibilities

Recruit and enroll children into the program.
Understand and adhere to program policies, confidentiality, privacy, and ethical practices.
Orient parents to comprehensive services including Health, Nutrition, Education, Disabilities, Mental Health, Parent Engagement, and ERSEA.
Support Migrant and Seasonal Head Start families, linking them with referral systems and community services.
Serve as a liaison for referrals, ensuring services are beneficial and effective.
Discuss the importance of coordinating health, social, and educational services for children's learning and family well-being.
Assist families in finding health and dental care, encouraging involvement in the healthcare system.
Participate in special health screenings and maintain accurate health records.
Know local social services and community resources, including health, mental health, nutrition, parenting, financial literacy, education, enrichment, recreation, job training, and employment.
Plan monthly local parent committee meetings with the Family Child Coordinator, providing support and encouragement.
Support Parent Meetings by scheduling guest speakers, preparing agendas, and signing in attendees.
Encourage parent participation in program and community events.
Attend and participate in community collaborations.
Maintain accurate documentation of services to families and children.
Maintain knowledge of database programs (e.g., ChildPlus).
Complete reports and follow-up as requested by Content experts and Area Manager/Center Supervisor.
Transport parents and/or children to meetings, health and other service appointments, when necessary.